Links
Here you will find a series of links related to work I have done in previous positions, or to further information about me.
LogicaCMG/Acision Customer Intelligence Management Solutions
Links to my conference presentation, press coverage and announcements about this solution set:
- International Conference workshop: Prepaid World 2007, A Fresh Approach For Marketeers To Drive Customer Demand Whilst Minimising Operational And Network Costs, Budapest September 2007
- "Acision Redefines Mobile Customer Relationships"
- "Logica Teams Up for Intelligent Solution "
- "New Customer Intelligence Management Solution Takes a “Mass Personalisation” Approach "
- "CUSTOMER INTELLIGENCE MANAGEMENT - Mining for gold"
HP/Agilent Telecoms Business IntelligenceSolutions
Here are links to some of the solutions I was responsible for delivering during my time with HP/Agilent from 1994 to 2006.
- Agilent assureME Intelligence
- Agilent assureME Data Mining Toolkit
- Agilent Traffic Quality of Service Manager
- acceSS7 CDR7
- acceSS7 AMAT7
And some links to examples of public webcasts, presentations and published articles:
- Article in PSCA Public Service Review Journal: "From weakest link to financial asset: Managing telecom interconnects", Spring 2004
- Trade press: "International Interconnect: Verifying Best Rates, Call Types Still Difficult" , January 2003
- Webcast: Service Provider Revenues: Plugging Leaky Profit Pipes, Autumn/Winter 2002
- International Conference Paper: Communications Fraud Control Association (CFCA) Fall Conference: Emerging Technologies, paper on Monitoring GSM and 3G Services, October 2002